Official WhatsApp Cloud API
Connect via Meta Embedded Signup or manual Phone number ID setup. One webhook routes inbound messages to the right organisation by line.
Product · WChat · WhatsApp bot & API
WhatsApp bots and Business API in one platform
WChat is NiceDial’s WhatsApp product — not the same as our web Chat Bot. Connect the official Business API, run bot flows and AI auto-reply, manage a shared inbox, and embed a WhatsApp button on your site. Try our live sales bot now via the green icon on this page.
- Live demo on this page — WChat bot via floating WhatsApp button
- Meta Embedded Signup, templates, campaigns, and team inbox
- Industry or custom bot demo — submit the form; we will connect with you
Not web chat: for website widget bots see Website Chat and Chat Bot. WChat = WhatsApp. Full product console at wchat.nicedialtech.com.
Live demo — our WChat bot on this page
This site runs the same WChat embed we ship to customers. Tap the green WhatsApp button (bottom-right) or the button above to chat with our sales bot — products, demos, and pricing.
Floating button — or use the button here. Need an industry-specific bot demo? Fill the form below and we will connect with you.
What WChat includes
Capabilities shipped in the WChat codebase — multi-tenant WhatsApp operations your team can run today.
Shared team inbox
Assign conversations, reply inside the 24-hour care window, send approved templates after hours, and track media in-thread.
Templates & campaigns
Request UTILITY, MARKETING, and AUTHENTICATION templates in-app. Run broadcast campaigns with wallet debits per template send.
Bot flows & AI
Drag-and-drop bot builder, canned replies, optional LLM auto-reply, and CSAT — qualify leads before an agent joins.
CRM & API
REST API keys, outbound webhooks, contact notes, tags, and clinic CRM hooks so WhatsApp threads stay in your source of truth.
Website embed
One-line script for a floating WhatsApp button on marketing sites and blogs — routes into your WChat bot or direct chat.
Plans from ₹49/month
Explorer through Enterprise tiers. Meta conversation fees at actual cost — 0% markup from NiceDial on Meta charges.
NiceDial stack fit
Pair with Voice Bot for post-call WhatsApp follow-up, Website Chat for web + messaging, and Video Consult for appointment links.
Works with the rest of NiceDial
WChat is the WhatsApp layer — not a silo. Common combinations teams deploy together.
Voice Bot → WChat
After an IVR call, send brochures, payment links, or appointment confirmations on WhatsApp automatically.
Website Chat + WChat
NiceChat on your site for web visitors; WChat for customers who prefer WhatsApp — one engagement model.
Video Consult + WChat
Share consult links, reminders, and follow-up documents on the channel patients already use.
Industry or custom WhatsApp bot demo
We will connect with you personally
Need a bot tuned for your vertical — healthcare intake, lending, e-commerce orders, real estate leads? Share your details. We email our team, create a sales ticket, and schedule a tailored WChat walkthrough.
What happens next
- Share industry & bot goals
- We email you and open a ticket
- Tailored WChat walkthrough